Meet the Team - Linden Air Duct Jacksonville

Meet the Jacksonville Team Behind Linden Air Duct Jacksonville

We’re a Jacksonville crew that has been pulling dust, pet hair, and the occasional unexplainable object out of ductwork since 2004. The people who show up at your door in Jacksonville are the same people who answer your questions, walk your attic, and stand behind the work with a written price and a written guarantee. No subcontractors. No rotating cast. Just a team that knows Jacksonville homes, Jacksonville humidity, and what both do to the inside of an air system.

Call (904) 329-7854

Our People

Marcus Veale, Owner

Marcus started with Linden in 2004 and has worked his way through every role the company has, which means he’s spent more hours in Jacksonville attics and crawl spaces than he cares to count. He still runs jobs, still reviews every written quote before it goes out, and still answers the phone when the office gets busy. His specialty is duct repair and system diagnostics, the kind of work where you have to figure out what’s actually wrong before you can price what it takes to fix it. He’s the one who signs the 365-Day Done Right Promise and the repair guarantees, and he takes that personally. Ask him about the toy dinosaur he pulled out of a Mandarin return vent in 2019. He’ll tell you he kept it in the truck for a year waiting for someone to claim it.

Derrick T., Lead Technician

Derrick has been with Linden Air Duct Jacksonville for over a decade and runs most of the larger residential and light commercial jobs across the city. He’s certified on Rotobrush and Nikro negative-pressure extraction systems, meaning he can run the equipment in tight attics and tight schedules without cutting corners. He’s our go-to tech for jobs in older neighborhoods like Riverside, Avondale, and San Marco, where the ductwork can be original to houses built in the 1940s and 1950s. Derrick is also the person who does our pre-job walkthroughs, showing homeowners exactly what he found with the inspection camera before he starts. He’s a Jacksonville native, a Jaguars season ticket holder, and he can name every fishing pier in Duval County.

Carmen R., Senior Installer and Repair Specialist

Carmen leads our air duct repair work, which means she’s the one replacing damaged flex duct, sealing leaking connections, and rebuilding plenums when they’ve turned into air leaks with a little metal attached. She started in commercial HVAC installation before moving to residential duct systems, and that background shows in her work. Her specialty is retrofits and repairs in homes that have had multiple additions or renovations, when the duct layout no longer matches the house it’s in. She keeps a mastic knife in her tool bag that she’s had for fifteen years. Carmen is also our resident expert on dryer vent systems, including rerouting clogged or poorly designed vent runs.

Sam P., Service Coordinator

Sam is the voice on the phone, which matters when you’re calling at 7 a.m. because your dryer vent is blowing lint into the laundry room. She’s been with Linden since 2018 and keeps the schedules, the written quotes, and the before-and-after job photos organized for every single job. If you call to book a cleaning, Sam is the one who confirms the appointment, sends the tech’s name and photo ahead of the visit, and makes sure the written price goes out before anyone gets in a van. She grew up on the Westside and can tell you which Jacksonville coffee shop has the best drive-through on any given morning. She also keeps a running list of the oddest things our techs have pulled out of ductwork. The list is longer than you’d think.

One Standard, Every Job

Every person on this team operates by the Threshold Standard, the set of rules we adopted in 2004 and have never once relaxed. Every technician is background-checked, identity-verified, and photo-badged before they ever put on a Linden uniform. You get the tech’s name and photo before the visit, and they show a photo ID badge at the door every time. We put the price in writing before any work starts, on every job, with no exceptions. We give you a written guarantee on every repair, with a free second visit if the repair fails within 365 days. And we answer the phone with a live person, 24 hours a day, 7 days a week. That’s the whole job as we see it: show up verified, price it honestly, do the work right, and be reachable if something goes wrong. If you want to talk to Marcus or anyone on the crew about air duct cleaning, dryer vent cleaning, or air duct repair in Jacksonville, call (904) 329-7854.

Written by Marcus Veale, Owner at Linden Air Duct Jacksonville, serving Jacksonville since 2004.